TERMS & CONDITIONS / RESERVATION AGREEMENT

Please review the following terms and conditions pertaining to your reservation of service from THEO LIMO LLC dba PRIVE

LIMOUSINE. Online bookings can be completed at: www.privelimousine.com

If you cannot locate your chauffeur, please call Prive Limousine at: 1-305-927-2729.

All deposits made to Theo Limo LLC dba Prive Limousine are non-refundable and non-transferable.

Airport Arrivals: Please reach out to your chauffeur directly if you need to contact them. If you cannot locate your chauffeur,

please call Prive Limousine at: 1-305-927-2729.

Airport Procedures: We offer a 90-minute grace period for domestic flight arrivals, 120 minutes for international flight arrivals,

and 60 minutes for FBO and private aviation. For commercial flight arrivals, the grace period begins when the plane lands. If

your chauffeur waits longer than the provided grace period, wait time charges will apply.

Airport Service Cancellation Policy: Sedans and SUVs require cancellation 24 hours prior to the scheduled service for no

penalty. If cancellations are not made within the allotted time, it will be considered a late and billable cancellation and the

reservation will be charged in full.

Wait Time Charges & Stops: After the 15-minute grace period, the client will be charged wait time in 15-minute increments

according to vehicle size. Additional stops for flat rate service en route to the final destination are $30 for sedans, $40 for

SUVs, and $50 for vans. All stops not en route to the final destination will be billed accordingly.

Hourly or Point-to-Point Cancellation Policy: Sedans and SUVs require cancellation 24 hours prior to scheduled service for

no penalty. Shuttle Sprinters and Vans: minimum 72-hour cancellation notice required. Stretch Limousines, Buses, Exotic

Vehicles: 2-weeks cancellation notice required.

No Show Policy: In the event the passenger does not show up at the designated pickup location, the ride will be considered a

“No Show” and the reservation will be charged in full.

No Smoking Policy: Smoking is not permitted at any time in any vehicle. If there is evidence of smoking inside any vehicle

there will be a $1,000 charge and the service will be terminated immediately with no refund.

Sanitation Policy: The sanitation fee for bodily fluids or excessive cleaning is $1,000 minimum in our vehicles and $250-$750

in any other vehicle.

Damage Policy: The client assumes full financial liability for any damage to the vehicle caused during the rental by them or

any members of their party.

Child Safety Seats: Due to liability restraints, NO driver will be allowed to secure the seat into the vehicle. Parents/guardians

must secure the seat at the pick-up location. All child safety seats meet all national safety guidelines and requirements.

Overtime: We strongly advise scheduling the required time ahead as overtime is not guaranteed. Any overtime that occurs is

measured and billed in 15-minute intervals.

Mechanical Breakdown: The company is not liable in the event of mechanical breakdown while on charter and will only be

responsible for making up lost time at a mutually agreed date.

Alcohol consumption by minors and drug use by anyone is prohibited by law. The driver has the right to terminate the run

without refund if there is blatant indiscretion on the part of the client(s). We are not responsible for articles left in the vehicle.

We reserve the right to substitute equipment whenever necessary. Not responsible for delays caused by unsafe road

conditions, unforeseen mechanical failures, or situations deemed an “Act of God”.

THEO LIMO LLC dba PRIVE LIMOUSINE | 1-305-927-2729 | info@privelimousine.com